Verve Policies and Procedures

Payment Policies

• We accept Cash, Visa, Mastercard, American Express and Discover
• All transactions are processed in Canadian funds.

Privacy and Security

• Verve Fashion Inc. uses state-of-the-art security measures and fail-safe technology to ensure the privacy and protection of our customers.
• Member contact information is not sold to any 3rd parties.

Shipping Policies

• Shipping is done through UPS and charges will be added to your purchase at the time of check-out.
• Items will be shipped within three (3) business days. NOTE: Items will not be dispatched on Saturdays, Sundays or statutory holidays.

Return Policies

• All sales are final. Verve Fashion Inc. is a consignment store so product is not owned by Verve Fashion Inc.

Consignment Policies

• The contract is for 3 months during which time Verve will make every effort to sell the Consignor’s items.
• Consignors will receive 40% of the final selling price after taxes and minus any account charges incurred.
• Consignors have the choice of having their unsold items returned to them or donated to charity at the end of the contract.
• Garments requiring cleaning or repair will be attended to by Verve with the incurred cost charged to the Consignor’s account.
• Should faults be discovered after items have been accepted, Verve reserves the right to mark down the item and sell “As Is” without notice to the Consignor.
• Verve reserves the right to mark down at our discretion, at any time, based on the type, length of time in stock and general competitive resale.
• Account payments are made when an account balance is $50 or more.
• Cheques will be issued on the 10th and 20th of each month upon the consignor’s request.
• It is the responsibility of all Consignors to inquire on their own account.
• Unclaimed monies after 1 year become the property of Verve.

If you have any questions or concerns, please contact us.